Save time with online account - say Solihull Council - The Solihull Observer

Save time with online account - say Solihull Council

Solihull Editorial 12th Feb, 2024   0

SILHILLIANS are being encouraged to ‘save time and get online’ and create a council tax account.

Solihull Council says by doing this residents will be able to access their council tax information, set up a direct debit, apply for a single person discount or update contact details whenever they want without having to contact Solihull Connect service.

Registering is a two-step process – those who don’t have a Solihull Council customer account will need to create one.

Then, residents can sign up for an online council tax account using their eight-digit council tax reference number, which can be found on any previous council tax bills. Watch this short video for more guidance on how to sign up.

Councillor Bob Sleigh, cabinet member for Resources, said: “Creating a council tax account with us is the quickest and easiest way to check or pay a council tax bill.

“It gives residents the opportunity to manage their council tax information wherever and whenever suits them best, so I’d encourage everyone who can to save time and get online.”




The online account also means residents can switch to a paperless bill.

o receive the 2024/25 council tax bill via an online account, register by February 22.


Residents may still register after this date, and will receive their annual bill via post, but their record will be updated for future bills.

For more or to create an account click here.

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