Solihull physiotherapist fronts national NHS app campaign - The Solihull Observer

Solihull physiotherapist fronts national NHS app campaign

Solihull Editorial 19th Feb, 2020 Updated: 19th Feb, 2020   0

A SOLIHULL physiotherapist is among nine NHS workers fronting the launch of a new NHS app.

Harriet Brown, 33, was chosen out of hundreds of applicants across England to promote the NHS phone app.

The app lets patients order prescriptions, arrange doctors’ appointments, and see medical records.

Harriet, who works at Solihull hospital, lives in Hockley Heath with her husband Julian, 41 and her three sons. She said: “I wanted to get involved in the NHS App campaign as I really felt proud that such an app had been developed allowing me to be in closer contact with my GP surgery with such ease.”




Julian, who works as an NHS physiotherapist in Birmingham, suffers from type-1 diabetes and uses the app to order his repeat prescriptions. As the app continues to develop, he will be soon be able to book and amend hospital appointments.

Harriet said: “I have my phone with me all the time, so I also have the app with me all the time. I can log in with face recognition so I don’t need to remember a password and I can get in straightaway without waiting in a queue.”


Harriet has also said that the NHS app could also benefit her patients.

She said: “For my older patients the app will be very useful for them. I’ve been teaching my 89-year-old grandma to use the app and with a little bit of support from my auntie they are now using digital technology to manage her healthcare.

“The patients that I see in the community can often be quite frail and elderly. However, there is often either a family member or an iPad around, so I can tell them about the app and explain that it’s something they could use to help them manage their loved one’s health.”

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