A SHIRLEY retirement village has been awarded a coveted Five Star customer satisfaction rating by the Home Builders Federation (HBF).
McCarthy Stone, the developer behind Wheatley Place on Stratford Road, scooped the top accolade having received a 100 percent customer satisfaction score from its homeowners as part of an independent survey by the HBF.
The survey by HBF is conducted annually and interviews over 100,000 homeowners nationwide to determine the customer satisfaction of housebuilders and developers, helping to identify the best in the business.
To receive the top Five Star rating, more than 90 percent of customers need to recommend a company to a friend.
David Meachem, divisional sales director at McCarthy Stone, said: “We’re thrilled to have been awarded the Full Five stars from HBF at Wheatley Place.
“This is proof of our long-standing commitment to developing welcoming and friendly communities which meet the highest standards and help our homeowners live life to the fullest.
“We want to express our gratitude to all the team at Wheatley Place for always going the extra mile to provide an exceptional living experience for our residents; the award is a true testament to their hard work and diligence.”
