THE team at London Northwestern Railway (LNR) saved the day when they tracked down a local schoolgirl to return her GSCE coursework in time for her exams.
Hana Mian aged 15 from Solihull, left her very valuable GSCE sketchbook on her usual train route back from school, which runs to Birmingham International.
When staff found the artwork at the end of the line – at LNR’s Northampton station, they endeavoured to find her to ensure the book got back to her safe and sound.
Lost property clerk at London Northwestern Railway, Kevin Brinklow, found the book and contacted a number of schools to find the girl in question.
“After calling several schools and feeling rather disheartened, I found I was unable to locate the girl’s school to return the lost sketchbook,” he said.
“But within a few days I received an email from customer relations stating that someone had reached out and was looking for it.
“After contacting the family, the young lady’s grandfather came and collected it on behalf of his granddaughter – and even gave me a box of chocolates!
“I was as pleased as he was, and he thanked me as he told me about the importance of the artwork as it was for a GCSE project.
“Hana also sent me a lovely email – but I was just happy to help and return it safely.”
Hana had thought the book was gone forever. She said: “I can’t thank London Northwestern Railway enough for all their help and efforts in getting the book back to me.
“I go to school near Birmingham city centre so I was worried that I might have left it on a bus or by a bench somewhere around there, in which case I would probably never have seen it again.
“I’m very lucky that it managed to make its way over to Kevin!
“My book contained all my coursework for the first project of my art GCSE, which is one of the two big projects that we have to do; I was starting to make plans to redo it all, so you’ve saved me a gigantic amount of work (and stress!).
“People don’t usually go to these types of lengths to help others – I’m so grateful for the team’s kindness – and persistence to hunt me down!”
