Leaseholders anger at £2,000 fee for 'non-existent maintenance' - The Solihull Observer

Leaseholders anger at £2,000 fee for 'non-existent maintenance'

Solihull Editorial 10th Dec, 2021   0

FURIOUS residents of Harwood Grove in Shirley have hit out at landlords Pennycuick Collins over the lack of maintenance around their properties.

The leaseholders say they are paying £2,000 a year in maintenance fees and getting precious little in return for their money.

“There are 72 flats here and things are just not being done,” said one resident, Matthew Hone.

“We’re having to do jobs ourselves which we have been paying them to do.




“There’s a garage door hanging off its hinges, there’s rubbish that needs tidying – all it needs is a bit of TLC to bring it back up.

“And all this time we’re paying them a £2,000 maintenance fee.”


A fence by the properties has also been broken down leading to people coming through into the grounds of the Grove.

Matthew added that emails sent to Pennycuick Collins at their Edgbaston address on Hagley Road had gone unanswered and there was growing anger at the inactivity of the company.

“They take £170 each month for maintenance and they just seem to have been cutting back on it to the extent that we’re now doing voluntary work,” added Matthew.

Pennycuick Collins, an independent chartered surveyors and residential lettings firm, has been in business for more than 40 years and claims over that time its commitment to ‘exceptional service’ ‘remains constant’.

Lyndsey Cannon-Leach, director at Pennycuick Collins said: “We work with the leaseholder representative at Harwood Grove, who was appointed by the leaseholders to act on their behalf.

“A meeting has been held with them to approve the 2022 budget which included a review of the works required for the period along with services at the development.

“We continue to work with them to ensure that the voice of the leaseholders is heard, which has received praise from all concerned.”

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