£8million of energy bills support remains unclaimed in region, says WMCA - The Solihull Observer

£8million of energy bills support remains unclaimed in region, says WMCA

Solihull Editorial 30th Apr, 2023   0

MORE THAN £8million has yet to be claimed by households across the region towards the cost of their winter energy bills, according to the West Midlands Combined Authority (WMCA).

The WMCA say figures show 125,000 vouchers from the £400 Government’s Energy Bill Support Scheme issued to residents with prepayment meters have yet to be claimed.

In Solihull the cumber of unclaimed vouchers is 4,140 and in Coventry there are 12,540 vouchers outstanding, say the WMCA.

The £400 scheme was initially applied to bills over a six-month period with payments of £66 in October and November 2022 and then £67 every month between December 2022 and March this year following a sharp rise in prices.

Residents who use prepayment meters were issued vouchers to be redeemed at their local top-up point. Suppliers have a responsibility to inform their customers how to access government support using the vouchers and must make several attempts to contact people who have not redeemed them.

Matthew Eccles, affordable warmth delivery manager for the WMCA, said: “It is important that everyone receives all the help they are entitled to with their energy bills.

“People on prepayment meters tend to be those in the greatest need but the hardest to reach so we would encourage anyone who thinks a neighbour, family member, or friend has not yet claimed this support to ensure they do so before the end of June deadline.

“Schemes to retrofit thousands of homes across the region – making them warmer and more energy efficient – are already underway which will help many West Midlands residents, including the most vulnerable, to live happier healthier lives in the longer term.”

Anyone who has yet to receive this help to do so by contacting their provider or checking here.

The deadline to claim is June 30.



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