Energy advice and funds on offer to vulnerable residents - The Solihull Observer
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Energy advice and funds on offer to vulnerable residents

Solihull Editorial 12th Nov, 2024   0

HELP IS at hand for residents struggling to keep warm and well this winter and beyond.

Act on Energy has been awarded more than £1million of funding to help people across the West Midlands region.

The Warmer Homes West Midlands programme will offer advice and support to the most vulnerable residents, through an impartial, free-to-use service that will build on four years of successful delivery; more than 25,000 households have already benefitted from the support.

The programme is said to improve the health and wellbeing of people living in cold and damp homes with personalised energy advice on the phone and through home visits – as well as installing a range of energy saving measures.

Rachel Jones, Act on Energy’s chief executive said “The demand for our support service is unrelenting; the West Midlands region has the highest proportion of fuel poor households in the country and for so many, the energy crisis is definitely not over.




“This additional funding will help to provide much needed support for thousands of people – whether that’s immediate help with their energy bills and debt or longer-term solutions such as energy efficiency measures and advice on using energy more wisely.”

Anyone who is struggling or wants further energy related advice should call Act on Energy’s freephone helpline 0800 988 2881 or click here.


As well as the freephone helpline, Warmer Homes West Midlands also offers one to one support in the home with household visits made to the most vulnerable, who often have complex needs.

The Community Outreach team can help with budgeting, access to further funding pots and install free energy saving measures such as draught proofing and radiator foils.

The team can also access a range of heat-help appliances such as heated blankets and slow cookers.

The award through the Energy Savings Trust is funded by the Energy Industry Voluntary Redress Scheme.